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Guess Phoebe Slate Logo
$250.00
FAQs
Have a question ? We are here to help.
Is the shipping free?
We offer a flat shipping rate of $10 across Australia. Enjoy free shipping on all orders over $100—no hidden fees at checkout.
When will I receive my order?
Once your order is confirmed, you’ll receive an email confirmation. Orders placed before 2 PM are processed the same day. Delivery typically takes 3–6 business days.
Can I change or return my item?
Yes. You may request a return or exchange within 14 days of receiving your order, provided the item is unused and in its original packaging. Simply contact our support team for assistance.
Do you offer a warranty on watches and bags?
Yes, selected items come with a limited warranty covering manufacturing defects. Full details are provided on each product page.
How should I choose the right fragrance or product?
We recommend reviewing the fragrance notes and product descriptions carefully. Our collections are thoughtfully curated to help you find pieces that reflect your personal style.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods depending on your region.
Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.
